SMA Operations Specialist

The SMA business within Lord Abbett is growing and we are seeking a unique individual to join as an SMA Operations Specialist.  Integrated with Investments, the SMA Operations group is part of the larger Global Investment Platform Integrity team which is essential to ensuring our investment professionals can drive investment performance with accurate and timely access to data.  As a member of the SMA Operations team, you will have a unique opportunity to not only support a growing and thriving SMA business but also be empowered to play a key role in developing our future state operating model focused on delivering scale and efficiency.  You will also be tasked to collaborate with our strategic partners to ensure exceptional service delivery.

• Manage activity for new account restrictions, transfer in-kinds, state preference codification, strategy changes working closely with our service provider and Account Service Team to resolve any issues.
• Research account discrepancies in working with our service provider to resolve items in a timely manner
• Responding to daily inquiries from internal departments regarding SMA accounts
• Monitoring daily account freeze notifications and escalate issues appropriately
• Coordinating new sponsor / RIA relationships and on-boarding process
• Assist with tax selling including validating client specific requests
• Actively contribute to future state operating model development
• Communicate daily model changes to Sponsors

• Ability to prioritize multiple tasks, while meeting deadlines
• Outstanding attention to detail
• Strong analytical and problem-solving skills
• Excellent organizational and follow-up skills
• Customer-focused; professional attitude; good interpersonal, verbal and written communication skills
• Work independently and collaboratively within the team
• 2+ years’ experience in the investment industry specifically SMA / wrap programs
• Knowledge and experience of Security APL application
• Microsoft Excel-Ability to run data analysis and utilize pivot tables
• Bachelor’s degree-Accounting or Finance preferred.

Lord Abbett is a leading global independent, privately held investment management company. We are active managers and invest where we believe we have a repeatable edge and can deliver alpha for our clients. Our vision is to be the most respected asset manager in the world, admired for our people, our performance, our relationships, and our organizational agility. This inspires the three pillars of our culture.

• Principles-Based - We empower our leaders to create an environment of trust.
• Performance-Oriented - We inspire our people to embody our values, excellence, responsibility, transparency & collaboration.
• Purpose-Driven - We instill a passion for always putting our clients' interests first. 

We have been ranked #1 in Barron’s Best Fund Families for 2024 and have earned recognition as one of the Best Places to Work in Money Management by Pensions & Investments for five consecutive years.

Compensation Information: Annual base salary for this role is $85,000 - $110,000. Salary is estimated for this role. Actual pay may be different.

Discretionary Bonus: Role may be eligible to receive an annual discretionary bonus. Discretionary bonuses are determined by several factors including, but not limited to, firm, team, and individual performance. 

Benefits: Lord Abbett is committed to offering a competitive total rewards package to all eligible employees. Offerings include competitive total compensation, retirement plans, competitive health and well-being plans. To learn more about what we offer, please visit Careers | Lord Abbett

Lord Abbett is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, sexual identity, caregiver status, military/veteran status, or any other characteristic protected by local, state or federal law. All employment decisions at Lord Abbett are based solely on the applicant’s relevant experience, skills and qualifications.

Important notice to Search Firms - Please Read Carefully

Without prior written agreement, Lord Abbett does not accept unsolicited submissions from employment agencies, search firms, placement services, or any similar provider (“Search Firms”) for employment opportunities. All candidates submitted by Search Firms to any employee or partner at our company without a written Search Firm agreement in place will be deemed the sole property of our company. In such circumstances, no fee, commission, or other compensation will be paid to such Search Firm in the event a candidate is hired by our company. To the extent a Search Firm has a written agreement in place, all introductions are position specific and should be directed to HR or the hiring manager, so we kindly request no unsolicited phone calls or emails.